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A comprehensive package of process and systems expertise provides clients with superior application support quality and performance.
Effective IT management has three characteristics: visibility, control and optimization. Implementing processes to ensure these principles guarantees the right results are produced every time.
CAI's IT Metrics and Productivity Institute is a consortium of worldwide experts. The institute is dedicated to the creation and dissemination of best practice standards in the IT and software industry.
ITIL Service Management for Application Support
May 20th, 2008
11:00am - 12:30pm Eastern Time
Measuring and Managing New and Legacy Software
May 21st, 2008
A Cost Effective Approach to Enterprise Wide Software Process Improvement
May 22nd, 2008
10:00am - 11:30am Eastern Time
Would You Survive A Function Point Audit?
May 27th, 2008
8:30am - 10:00am Eastern Time