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Understanding data breach response and recovery
Robust preparedness is key in cybersecurity resilience. In this article, we’ll explore some key considerations to help you be prepared for and protected against data breaches.
Cybersecurity best practices to improve your cyber hygiene
Practicing cyber hygiene in your personal and professional life can strengthen your organization and keep you safe against an evolving threat landscape but this process will be continuous and ever-changing.
Diversifying the employee base at The Huntington National Bank
The evolution of how CAI Neurodiverse Solutions has become a talent incubator for an American bank holding company.
Enterprise Service Management (ESM)
Full-lifecycle services suite supported by comprehensive analytics to help you measure ROI and streamline business operations
Service desk evolution: How to exceed expectations
If your customer satisfaction rating today is less than 95%, attend this LinkedIn Live event to learn how your service desk can do better. Planning for tomorrow started yesterday.
Newsroom
Explore the latest in CAI announcements and awards—request branding guidelines or contact our communications team For media inquiries: Contact us
CAI Wins Stevie® Award for Best Use of Technology in Customer Service
Technology services firm improves customer experience with best-in-class cloud and AI achievements
How strategic enterprise modernization can transform the public sector
Public agencies are struggling to stay ahead of evolving constituent expectations and operational constraints. Learn how strategic enterprise modernization can help.
Creating a culture of innovation within ADM
The creation of a culture of innovation within IT is the linchpin for unlocking a business's transformative potential.
Best practices for a frictionless customer experience with your applications
Creating a frictionless ADM environment is essential for organizations to stay competitive and deliver exceptional user experiences. By embracing these best practices, companies can overcome maintenance barriers and achieve operational success.