Learning Services

CAI's training programs focus on practical application of best practices to ensure the skills learned are applicable back on the job.

The difference between success and failure often comes down to the skills and knowledge of your people.

CAI's Learning Services organization has been providing training programs and consulting services for its clients for over 20 years. We offer a variety of delivery options including on-site, off-site, and blended solutions.

Our goal is to provide your teams with the skills and knowledge they need to do their jobs better, faster, and with confidence. We blend best practices with real world expertise in a highly interactive and engaging environment. Whether your goal is to expand skills or to prepare for professional certification, CAI's Learning Services can help you achieve success.

1993
Learning Services was formed
50+
classes taught in 2017
600+
trained in 2017

Our Offerings

Business Analysis Help Businesses do Business Better.

The business analyst serves as the bridge between the business and IT. They collaborate with stakeholders to elicit requirements, analyze the current and future state to define the best strategy, verify and validate requirements, provide recommended solutions, and carry that through to solution measurement and analysis. This role is key in many organizations, yet many of the individuals in that role have not been given the training and tools needed to be effective in that position.

If your projects are failing because they suffer from unclear requirements, Business Analysis training will definitely help. CAI is an IIBA Endorsed Education Provider and would be delighted to share what we have learned with your teams. Click here to learn more about CAI's Business Analysis training offerings.

2-5 day
instructor-led course
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ITIL® Certification Training

Developed by the Cabinet Office, ITIL (IT Infrastructure Library) is the most widely accepted approach to IT Service Management (ITSM). It provides a framework of best practices, drawn from the public and private sectors. ITIL®'s adopt and adapt approach allows you to take what works and leave what doesn't. Learn how to apply consistent processes in your support organization to exceed customer expectations. We will give you the tools you need to plan, manage, and run your support organization better than you are today.

3 day
instructor-led course
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Organizations invest millions of dollars each year to implement projects. The cost of a failed project can far exceed the dollars invested. The quality of the project manager can be a significant factor in determining the success or failure of a project. When your teams need to prepare for PMI® certification or if they just need practical skills to improve their ability to deliver projects on time, in budget, and meeting customer expectations, we have a program that will meet your needs. As a PMI Registered Education Provider, CAI can help your teams get up to speed in time for your next project!

1-5 day
instructor-led course
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ServiceNow replaces unstructured work patterns with intelligent, automated workflows of the future so that IT, HR, security, customer service, and everyone in the enterprise can work at lightspeed. As a ServiceNow Authorized Training Partner we can help provide your organization with the skills needed to use, administer, or build on the ServiceNow platform.

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Interested in taking the next step in joining CAI? Browse open job positions or search for the one that's just right for you.

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Make a difference at CAI

Learn about the opportunities CAI associates have to not only make a difference for our customers, but also in our neighborhoods and communities through our CAI Cares programs.

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