Roads are getting smarter all the time.

Transportation departments across the country are feeling increasing pressure from budget challenges, aging infrastructure, and increasing use.

As fuel taxes and other common funding methods are inadequate to support rising project costs for transportation, many states are turning to tolling operations to supplement challenged budgets, and the results are significant. Technology advancements are shifting the public perception of tolling and making it easy for users to adopt and deploy a wide variety of solutions.

  • Toll Equipment Maintenance
  • Back Office Systems
  • Engineering
  • Violation Enforcement Systems
  • Customer Service Centers
  • Information Technology
miles of toll roads in the US
50 Million
tolling electronic tolling transponders in the US
5.7 Billion
trips per year on US toll roads

Why CAI?

CAI has supported transportation agencies, including state Departments of Transportation, Divisions of Motor Vehicles, and Tolling Authorities for more than 20 years.

CAI provides services and solutions for all standard transportation applications through application support and enhancement, application development, outsourcing services, knowledge capture, IT performance consulting, and managed staffing services.

Highway Administration

  • Engineering and construction management
  • Contract / contractor management
  • Bridge management
  • Posted / bonded roads and bridges
  • Road conditions reporting
  • Traffic monitoring and traffic engineering
  • Laboratory information management systems

Motor Vehicles Services

  • Vehicle registration and titling
  • Apportioned vehicle registration
  • Oversized / overweight vehicle permitting and routing
  • Private / commercial driver licensing

Application Support

  • Mapping / GIS support
  • Grants management
  • Electronic document-management systems
  • Call support systems
  • Back office applications

CAI's areas of focus

Contract-specific metrics management systems

Detailed KPIs to supplement standard SLAs

Mobile tool sets

Dispatchers with GIS / GPS and coordinated deployments

Analytics-driven methodologies

Increased labor efficiency and human capital management

Continuous improvement

Detailed KPIs to supplement standard SLAs

Personal scorecards

Measure quantity and accuracy of transactions

Variable staffing models

Core and virtual / shared resources and multilingual capabilities


Want to learn more?

One of our experts can help provide a better understanding of how CAI can help your organization with its specific challenges. We'd love to talk.

Get in touch


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